Returns
Because every sundry product is made to order just for you, we do not keep stock and we cannot restock returned items — so we are unable to accept returns or exchanges for change of mind, wrong size, or ordering the wrong product. Please double-check your selection before you check out.
But if something's wrong, we'll make it right. If your order arrives damaged, defective, or different from what you ordered, that's on us. Reach out to us using the contact form on the website within 14 days of delivery with:
- your order number, and
- describing the defect in detail
We'll send a free replacement, no need to send the item back.